Contact
Order questions, sizing help, print or fulfillment issues — it all lands in one inbox and gets read by an actual person.
Email info@velveterrors.com or use the form below. Include your order number if you have one.
Customer Serviceinfo@velveterrors.comOrder questions, sizing, print issues. This reaches us directly.
Shipping & Arrival
Estimated arrival times are listed on every product page. Check the item you are ordering, since windows vary piece to piece.
All Sales Final
All sales are final. No returns, no exchanges. Please double-check sizing before you place your order.
Sizing & Fit
Not sure what to order? Reach out before you check out and we will help you land on the right size.